How to Hire the Best Electrical Contractor
Spokane & Coeur d’ Alene are both experiencing major population growth resulting in an influx of new construction for both residential & commercial buildings. With all the work available in the area more and more electrical contractors are bursting onto the scene. There are many great electricians in the area and a handful of bad eggs, ensuring you hire the right electrical company for your project can save you a lot of heartache. Below we will cover our top 5 tips on choosing the best electrical contractor in your area.
Online Reviews & Reputation
In the year 2019 you can’t hide a poor reputation from the public anymore. With consumers flooding social media sites and major search engines such as Facebook, Google, Bing, and Yelp if a electrical contractor is a bad egg their online reviews will reflect the quality of work they provide. Reputable electrical contractors on the other hand will have a substantial amount of positive reviews across multiple platforms. The best place to see authentic customer reviews is on Google. Simply do a search for “electricians in + your area” and you will receive a list of the top electrical contractors in that region.
*These results from the search “Electricians in Coeur d’ Alene”*
Alongside positive reviews reputable electrical companies will also have their business information available online including: address, phone number, hours of operation, and website. If any of these pieces of information is missing you may want to reconsider using that electrical contractor.
Another great place to investigate a companies online reputation is Facebook as you can read comments, see how they engage with other customers, and have access to reading more reviews!
Having the best electrical contractor in the entire world doesn’t do you any good if they don’t have the availability to work on your project. To help determine availability we recommend looking at the companies website to see how many employees they have. Typically companies with more employees will be able to get to your project much quicker then a solo electrician. We also recommend working with an electrician that is available 24/7. Having around the clock availability ensures that if you ever have an electrical emergency in the future you’re electrician can get to your project immediately and fix the problem before it gets worse.
Bonus: If the electrical company has a live person in the office available 24/7 you are substantially more likely to get taken care of if the need arises.
Another factor to keep in mind is emergency response time. Many companies say they are open 24/7 but take ages to mobilize to your home or business while others such as VPC Electric can be on the job within two hours of your phone call. When interviewing electrical contractors makes sure to ask about their service response time for emergency situations.
Years of Experience
There are many new electrical contractors that do great work, however companies that have stood the test of time are much more likely to deliver exceptional results. You can normally find this information on the about section of both Facebook or the “about us” page on a company website. You can also find this information on resources such as the Better Business Burro (BBB).
*Taken from the VPC Electric “About Us” Page*
Licensed & Insured
This one may seem obvious but there are many people that have been burned by electrical contractors that do not hold a valid license. It doesn’t matter if the license recently expired or if they never got it in the first place, if they don’t have the proper licensing you are opening yourself up to major liability. In the Spokane & Coeur d’ Alene area it is important to ask if the electrician your about to work with has the proper credentials as there are varying requirements from state to state.
Insurance is another major factor to consider when hiring the best electrician in your area. If the contractor or company doesn’t have the proper insurance you should immediately start looking for another electrician.
From the moment you call in to inquire about electrical service you should be on the lookout for both good or bad customer service. Companies that have amazing customer service have less scheduling issues, better processes, and are just easier to work with overall. This great customer service usually stems from strong company culture and will carry over to the electricians out in the field resulting in better service and fewer issues. Bad customer service on the other hand can be a sign that the company is unorganized, apathetic, and provides a lower quality service.
Hire the Best Electrician for You
Hiring an electrical contractor can be a daunting task but if you don’t know what to look for, however if you follow the advice in this post you will be on the right track to hiring an exceptional electrician. If you still don’t know were to start give VPC Electric a call. VPC Electric is a local, family owned electrical company with over 18 years in business providing around the clock service 24/7 for homeowners and businesses.
Or Call 844-715-7233